Contact us
We are here to answer your questions, provide quotes, and support your waste management needs.
AddressRwanda — Kigali — Gasabo
Phone+250 788 990 596 / 078 571 7650
Email[email protected]
Websitewww.baj.rw
Department contacts
| Department | Contact for | Phone |
|---|---|---|
| Sales & quotes | New service inquiries, pricing | +250 788 990 596 |
| Customer service | Scheduling, account changes | +250 078 571 7650 |
| Billing | Invoices, payments, account balance | [email protected] |
| Emergency | Spills, missed urgent pickup | +250 788 990 596 |
| Government relations | Contracts, RFPs, institutional | [email protected] |
Office hours
Monday — Friday8:00 AM — 5:00 PM
Saturday8:00 AM — 12:00 PM
SundayClosed
Emergency lineAvailable 24/7 for urgent waste issues